Privacy Policy

「Chenxi Fashion Co., Ltd」 follows the provisions of the "Personal Data Protection Regulation" to ensure that the Chenxi protects personal information that are entrusted by the customers.

 

Customer Privacy Policy

「Chenxi Fashion Co., Ltd」understands that it is critical for the maintenance of our reputation and for complying with our legal and regulatory obligations to protect the customer information. We will not provide the information to a third party or use it for other purposes.

 

 

Purpose of collection and Usage of Personal Information：

「Chenxi Fashion Co., Ltd」 shall use the information collected directly from the customer or through our online payment portals and electronic communications to manage our business and offer an enhanced, personalized online experience on our platforms.

 

 

Categories of Personal Data：
Three types of personal data to be collected：

1. Sensitive personal data： Member account, home address, contact number, email etc.
2. Financial data： Bank account, credit card, debit card number etc.
3. Personal data：Date of Birth, gender, nationality etc.

 

 

The usage of Personal Data：

1. Customer personal info will no longer be in use once the member requests to stop using our service.
2. Customer personal info will be used in Taiwan only.
3. Customer personal info will be used to identify the customer when conducting online banking, manage our business and enhance the service.

 

Further details are as follow：

1. Conduct transaction：
   When you wish to use a specific service to purchase a product, make an inquiry or participate in a promotional event or survey, we may ask you to provide information required for communicating with you and conducting transactions with you depending on the nature of the transaction, and collect and store such information.
2. We will automatically collect your information when you use our services as a member.
3. Provide the promotional advertisement or marketing strategies：
   Provide members with numbers of articles and other related information via e-mail, contact number, social media, etc.
   Personalize online experience based on the customer’s browsing and purchase records for further improvement.
4. Answer customer inquiries：
   Reply customer’s questions regarding the products via personal contact.
5. Other Business-Related Matter：
   Use for other purposes from above mentioned provisions A to D related to business by「Chenxi Fashion Co., Ltd」
6. Provide service：
   When you wish to use a specific service to purchase a product, make an inquiry or participate in a promotional event or survey, we may ask you to provide several required information and these data will then be collected by service provider who is responsible for managing them.
   「Chenxi Fashion Co., Ltd」 will give the service provider the obligation to process personal data in accordance with the law of protecting the privacy of members, but there is no guarantee that the service provider will absolutely obeys the rule.
   Please contact the respective service provider for further detail.
7. When providing individual services, it is also possible to use personal data for purposes other than those specified above.

 

 

Security practices

The security of personal information is a priority and shall be ensured by maintaining physical, electronic, and procedural safeguards that meet applicable laws to protect customer information against loss, misuse, damage and unauthorized access, modifications, or disclosures.
Members should properly keep your network passwords and personal information confidential. If you happen to use a public computer, please be sure to close the browser tab and log out of your account after using.

 

 

Members Personal Data Rights：

The party whose personal data is collected by 「Chenxi Fashion Co., Ltd」 may exercise the following rights to「Chenxi Fashion Co., Ltd」in accordance with the "Personal Data Protection Regulation"：

1. Request to inquire or review.
2. Request a copy.
3. Request to add or modify.
4. Request to stop collecting, processing, or using data.
5. Request to delete.

Freely contact 「Chenxi Fashion Co., Ltd」 Customer Service if you wish to exercise the rights specified above.
※ Kindly note that the act of refusing to provide the required information for joining the membership may result in the inability to use the service.

 

 

Security measures

We are taking password security measure in managing the collected Personal Data for preventing unauthorized access.

 

 

Personal Data Modification

Freely contact 「Chenxi Fashion Co., Ltd」 Customer Service if you wish to make copies, modify, or delete the info. 「Chenxi Fashion Co., Ltd」will promptly process your request.

 

 

Cookie

A cookie is a small text file that is stored on your computer when visiting a website. This text file stores information that can be read by the website operator when visiting the website again later.
If you deactivate cookies or limit the ability to set cookies, you may not be able to obtain the full benefit of the website or access all functions, which may limit your overall user experience.

 

 

Policy Revision

We may modify this Policy from time to time, we encourage you to review the contents of the latest version of the privacy policy carefully. If you have any questions or matters regarding the Policy or your Personal Data, feel free to contact Chenxi Fashion Co., Ltd」 Customer Service for further details.